“Ensuring complete customer satisfaction through the timely delivery of innovative, best quality tensile membrane products and services is our prime objective."
We achieve customer satisfaction, through cohesive team efforts, supplying products and projects of the highest standard, meeting the needs and expectations of our customers, within the framework of an established quality management system.
Taiyo Membrane Corporation/MakMax Australia pledges to provide ever-improving value and satisfaction to our customers by:
Taiyo Membrane Corporation/MakMax Australia quality management system is based upon ISO 9001:2008; accredited by External Certification body in 2003 certifying our business systems for sales, marketing, estimating, design and drafting, fabrication, manufacturing, storage, logistics and project management activities within the Brisbane facility.
Taiyo Membrane Corporation/MakMax Australia objectives are regularly updated through continuous assessments through established programs, audits, reviews and feedback to assess opportunities for improvements at all levels.
The resulting achievements ensure existing customer needs and expectations are surpassed, new customers are attracted to us and we remain ahead of our competitors.
This policy is in place to ensure that we, as individuals, and therefore as an organisation, succeed in meeting our customers expectations and enjoy our successes and rewards through meeting our objectives.
We achieve customer satisfaction, through cohesive team efforts, supplying products and projects of the highest standard, meeting the needs and expectations of our customers, within the framework of an established quality management system.
Taiyo Membrane Corporation/MakMax Australia pledges to provide ever-improving value and satisfaction to our customers by:
- Providing innovative and technically superior products and services that meet or exceed their expectations.
- Continuously improving our organisational performance and capabilities.
- Performing our work to the highest level of workmanship and professionalism.
- Ensuring that our subcontractors and suppliers meet and exceed our quality standards.
- Establishing and reviewing key performance measures and objectives, taking action as needed.
- Working to achieve the lowest cost of ownership for our customers and clients.
Taiyo Membrane Corporation/MakMax Australia quality management system is based upon ISO 9001:2008; accredited by External Certification body in 2003 certifying our business systems for sales, marketing, estimating, design and drafting, fabrication, manufacturing, storage, logistics and project management activities within the Brisbane facility.
Taiyo Membrane Corporation/MakMax Australia objectives are regularly updated through continuous assessments through established programs, audits, reviews and feedback to assess opportunities for improvements at all levels.
The resulting achievements ensure existing customer needs and expectations are surpassed, new customers are attracted to us and we remain ahead of our competitors.
This policy is in place to ensure that we, as individuals, and therefore as an organisation, succeed in meeting our customers expectations and enjoy our successes and rewards through meeting our objectives.
